Sovrano Support

Email hello@sovrano.global with the application you are using, the approximate time of the problem, and the error message you saw. Do not include passwords, authorization codes, access tokens, or confidential deal information.

• Confirm that your Microsoft 365 administrator assigned the Sovrano connector to you.
• When prompted, sign in to Sovrano and approve read-only access.
• If the connection expires or is revoked, disconnect Sovrano and sign in again.
• If a tool is unavailable in one Microsoft client, note whether you used Teams desktop, Teams web, copilot.microsoft.com, or Copilot in Word when contacting support.

Sovrano's Microsoft connector is read-only. It does not change Microsoft 365 data and does not participate in Sovrano's optional usage-research program.

For information about data handling, see the Privacy Policy. Use of the service is governed by the Terms of Use.